Plumbing software data terms
4 of 6 plumbing software vendors whose terms we read reserve the right to use their customers' data in aggregated or anonymised form, read 31 October 2026.
Vendor keeps aggregated or anonymised use
Who owns the business's data
Training AI on the business's data
Export at exit
How every vendor answered
Read across a row for one vendor's answers, and open any of them for the quoted sentence, its document and the read date. A "not stated" cell means the document does not speak to that question.
| Vendor | Who owns the business's data | Vendor keeps aggregated or anonymised use | Training AI on the business's data | Export at exit |
|---|---|---|---|---|
| Arrivy | the business | reserved | may train | not statedNot addressed in Arrivy Terms of Service Agreement |
| mHelpDesk | the business Not addressed in mHelpDesk Privacy Policy | reservedNot addressed in mHelpDesk User Agreement | on request Not addressed in mHelpDesk Privacy Policy | |
| Profit Rhino | the business | reserved | not statedNot addressed in Profit Rhino Terms of Service | on request |
| ServiceCore | the business | reserved | not statedNot addressed in ServiceCore Terms of Use | not statedNot addressed in ServiceCore Terms of Use |
| SwiftComply | not statedNot addressed in SwiftComply Privacy Policy | not statedNot addressed in SwiftComply Privacy Policy | not statedNot addressed in SwiftComply Privacy Policy | not statedNot addressed in SwiftComply Privacy Policy |
| Watts (Syncta) | not statedNot addressed in Watts Terms of Use | not statedNot addressed in Watts Terms of Use | not statedNot addressed in Watts Terms of Use | not statedNot addressed in Watts Terms of Use |
The source sentence behind every answer (28)
- Arrivy, Arrivy Terms of Service Agreement, read 2026-10-31, Who owns the business's data:
As between you and Arrivy, you retain all right, title, and interest in and to your Member Content, including any personal data it contains, and Arrivy claims no ownership of it.
- Arrivy, Arrivy Terms of Service Agreement, read 2026-10-31, Vendor keeps aggregated or anonymised use:
Where Arrivy uses Member Content beyond your account to develop or improve AI Features or the Services, it first anonymizes or de-identifies the data so that it is not tied to you, your account, or any identifiable individual.
- Arrivy, Arrivy Terms of Service Agreement, read 2026-10-31, Training AI on the business's data:
in most cases, any model training is localized to your account and performed solely on your own data for your benefit.
- Arrivy, Arrivy Terms of Service Agreement, read 2026-10-31, Export at exit: Not addressed: the document read on 2026-10-31 (48,125 characters) is silent on this.
- mHelpDesk, mHelpDesk Privacy Policy, read 2026-10-31, Who owns the business's data: Not addressed: the document read on 2026-10-31 (11,649 characters) is silent on this.
- mHelpDesk, mHelpDesk Privacy Policy, read 2026-10-31, Vendor keeps aggregated or anonymised use:
We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.
- mHelpDesk, mHelpDesk Privacy Policy, read 2026-10-31, Training AI on the business's data: Not addressed: the document read on 2026-10-31 (11,649 characters) is silent on this.
- mHelpDesk, mHelpDesk Privacy Policy, read 2026-10-31, Export at exit: Not addressed: the document read on 2026-10-31 (11,649 characters) is silent on this.
- mHelpDesk, mHelpDesk User Agreement, read 2026-10-31, Who owns the business's data:
Your personal information, as well as any User Content you make available for inclusion via the Service, belongs to you.
- mHelpDesk, mHelpDesk User Agreement, read 2026-10-31, Vendor keeps aggregated or anonymised use: Not addressed: the document read on 2026-10-31 (38,732 characters) is silent on this.
- mHelpDesk, mHelpDesk User Agreement, read 2026-10-31, Training AI on the business's data: Not addressed: the document read on 2026-10-31 (38,732 characters) is silent on this.
- mHelpDesk, mHelpDesk User Agreement, read 2026-10-31, Export at exit:
You may choose to request that mHelpDesk assist you with certain data management tasks, for example importing your business data, exporting your data from mHelpDesk to other systems, or bulk-deleting your data
- Profit Rhino, Profit Rhino Terms of Service, read 2026-10-31, Who owns the business's data:
all title and intellectual property rights in and to all electronic data or information submitted to and stored in the Service that is owned by Customer (“Customer Content”) is owned by Customer.
- Profit Rhino, Profit Rhino Terms of Service, read 2026-10-31, Vendor keeps aggregated or anonymised use:
collect metrics and data included in the Customer Content, and (c) aggregate and analyze any metrics and data collected pursuant to subsections (a) and/or (b)
- Profit Rhino, Profit Rhino Terms of Service, read 2026-10-31, Training AI on the business's data: Not addressed: the document read on 2026-10-31 (30,717 characters) is silent on this.
- Profit Rhino, Profit Rhino Terms of Service, read 2026-10-31, Export at exit:
If Customer requests Company to provide professional services for the export of any Customer Content, Company will provide to Customer the applicable Customer Content export file via Company’s designated secure delivery method, as feasible.
- ServiceCore, ServiceCore Terms of Use, read 2026-10-31, Who owns the business's data:
ServiceCore does not claim ownership of your Content you Make Available.
- ServiceCore, ServiceCore Terms of Use, read 2026-10-31, Vendor keeps aggregated or anonymised use:
As between the parties, ServiceCore owns all right, title, and interest in and to all Deidentified Data, and Company hereby irrevocably assigns to ServiceCore all of Company’s right, title, and interest in and to the Deidentified Data.
- ServiceCore, ServiceCore Terms of Use, read 2026-10-31, Training AI on the business's data: Not addressed: the document read on 2026-10-31 (59,171 characters) is silent on this.
- ServiceCore, ServiceCore Terms of Use, read 2026-10-31, Export at exit: Not addressed: the document read on 2026-10-31 (59,171 characters) is silent on this.
- SwiftComply, SwiftComply Privacy Policy, read 2026-10-31, Who owns the business's data: Not addressed: the document read on 2026-10-31 (36,285 characters) is silent on this.
- SwiftComply, SwiftComply Privacy Policy, read 2026-10-31, Vendor keeps aggregated or anonymised use: Not addressed: the document read on 2026-10-31 (36,285 characters) is silent on this.
- SwiftComply, SwiftComply Privacy Policy, read 2026-10-31, Training AI on the business's data: Not addressed: the document read on 2026-10-31 (36,285 characters) is silent on this.
- SwiftComply, SwiftComply Privacy Policy, read 2026-10-31, Export at exit: Not addressed: the document read on 2026-10-31 (36,285 characters) is silent on this.
- Watts (Syncta), Watts Terms of Use, read 2026-10-31, Who owns the business's data: Not addressed: the document read on 2026-10-31 (52,548 characters) is silent on this.
- Watts (Syncta), Watts Terms of Use, read 2026-10-31, Vendor keeps aggregated or anonymised use: Not addressed: the document read on 2026-10-31 (52,548 characters) is silent on this.
- Watts (Syncta), Watts Terms of Use, read 2026-10-31, Training AI on the business's data: Not addressed: the document read on 2026-10-31 (52,548 characters) is silent on this.
- Watts (Syncta), Watts Terms of Use, read 2026-10-31, Export at exit: Not addressed: the document read on 2026-10-31 (52,548 characters) is silent on this.
Read and excluded
After reading, 5 named documents were excluded as off the board's subject; the reasons sit below. They count as read but give no answers.
- SwiftComply Terms and Conditions: an index page linking to SwiftComply's Service Agreement, security documents and website terms; it states no terms itself
- Syncta Help Center: Creating Your Syncta Account: a help article on creating a Syncta account; the terms it refers to are behind the sign-up
- Envirosight Terms and Conditions: the stored read is Envirosight's cookie banner and site footer; no terms text was captured
- Phyn Terms of Service: homeowner terms for Phyn leak detection devices; no clause on a plumbing firm's records
- BSI Online Backflow Tracking Terms: BSI Online's home and login page; the read carries no terms text
How we read and count
Each vendor's own published terms were read through estate-fetch and stored whole (sha256 on every row).
For every document, four questions were answered from the vendor's own words: who owns the business's data, vendor keeps aggregated or anonymised use, training AI on the business's data, export at exit.
Every stated answer carries the sentence it rests on, checked against the stored text; 'not stated' means the document read does not address the question.
A vendor with several documents reads 'varies' where they disagree.
6 vendors, 7 documents.
Source list (12)
- mHelpDesk User Agreement (cited for reporting; the vendor's own published terms)
- mHelpDesk Privacy Policy (cited for reporting; the vendor's own published terms)
- SwiftComply Terms and Conditions (read, set aside)
- SwiftComply Privacy Policy (cited for reporting; the vendor's own published terms)
- Syncta Help Center: Creating Your Syncta Account (read, set aside)
- Watts Terms of Use (cited for reporting; the vendor's own published terms)
- Arrivy Terms of Service Agreement (cited for reporting; the vendor's own published terms)
- Envirosight Terms and Conditions (read, set aside)
- Profit Rhino Terms of Service (cited for reporting; the vendor's own published terms)
- Phyn Terms of Service (read, set aside)
- ServiceCore Terms of Use (cited for reporting; the vendor's own published terms)
- BSI Online Backflow Tracking Terms (read, set aside)
Use this figure
4 of 6 plumbing software vendors whose terms we read reserve the right to use their customers' data in aggregated or anonymised form, read 31 October 2026.
Who owns the business's data, by vendor: the business 4 of 6, not stated 2 of 6 (plumbing software terms, read 31 October 2026).
Vendor keeps aggregated or anonymised use, by vendor: reserved 4 of 6, not stated 2 of 6 (plumbing software terms, read 31 October 2026).
Training AI on the business's data, by vendor: not stated 5 of 6, may train 1 of 6 (plumbing software terms, read 31 October 2026).
Export at exit, by vendor: not stated 4 of 6, on request 2 of 6 (plumbing software terms, read 31 October 2026).
Citation: "Plumbing software data terms", updated 2026-10-31, https://sellplumbingdatatoai.com/datasets/plumbing-software-data-terms/.
Download as CSV (28 answers; derived 2026-10-31)